This means that you only need a single one-stop shop (the front office) for all of your internal order requests or queries. This one-stop shop passes the internal order request or query on to the operational components (the back office).
FCO Service desk
You can contact the FCO Service desk for general questions, comments and reporting malfunctions on campus.
E-mail: servicedesk.fco@vu.nl
Phone: 020 59 85777
Availability: Monday to Friday from 08.30 – 17.00 hrs
Account management
Account management is the intermediary and the first contact persons at a tactical level for our users of FCO. Topics are FCO-wide and vary from housing to facility services. Read more.
Coordination Space Planning (CRP)
CRP takes care of the reservation of rooms for both education and other education-related activities. FCO Service Desk, the Events Department and the Pedel take care of events, corporate events, academic ceremonies and reservations for meeting rooms.
Contract management
Contract management is the process of systematically and efficiently controlling and analyzing contracts with the aim of achieving contract objectives such as maximizing supplier operational and financial performance and reducing risk. The responsibility for setting up and executing contract management, including contract management, lies with the relevant department or faculty that concludes a contract.
The contract management team of FCO has, among other things, the major service contracts for cleaning, catering and vending and security, in addition to a large number of smaller and smaller contracts for various service themes.
Portfolio management
The Portfolio management team is involved in the development and improvement of services within FCO. They create service concepts, draw up visions, manage the Product and Service Catalogue (PDC) and participate in FCO's project organization with regard to the service component.
Audiovisual Centre (AVC)
For anything related to audio and visual resources and media at VU Amsterdam, you can turn to the Audiovisual Centre (AVC). AVC offers a wide range of products and services, as well as many years of experience in providing support to education, research, and events at VU Amsterdam.
Repro VU print services
Repro VU print services takes care of all printing and printing work primarily for employees and students of VU Amsterdam or companies affiliated with the VU Campus. The team will think along with you about the implementation, the use of different paper types and finishing options. But they can also advise you, for example, about printing on other materials or what the possibilities are if you want to stand out with your job. You can also order via a web shop.
Logistics
The Logistics team is responsible for goods receipt, internal transport of goods and mail delivery. Management of the public spaces on campus (inside and outside), waste management and services in the form of campus hosts (bicycle parking, implementation of smoking policy, public landscaping, etc.) and support at events are also part of the focus area.
Botanical Garden
The Zuidas Botanical Garden is located at Van der Boechorststraat 8. The garden forms a green oasis on the VU Campus and the Zuidas where there is also room for events, culture and relaxation. The garden is open on weekdays and also on weekends in summer. Free entrance.