You can contact the student counsellor for questions or problems that are not directly related to the content of your study programme. For study-related questions, please contact your academic advisor. The student counsellor provides support and gives advice or information about (legal) regulations or provisions. You can think of (de)registration issues, DUO facilities, urgent housing, assistance with applying for the Student Support Regulation and other financial provisions. Discussions with a student counsellor are confidential.
Student counsellors can also advise you on submitting complaints and on objection and appeal procedures. In addition, they organise activities for different groups of students such as students with autism spectrum disorder (ASD) or another disability, studying parents, top-level athletes and other talents, students from the Caribbean, long-term students, informal carers and students looking for an extra challenge.
An appointment with the student counsellor is free of charge, usually lasts half an hour and can take place on campus or online.